Shipping & Delivery
Getting your cards to your counter
What happens after you order, and who to contact if something looks wrong.
Processing
Each Quick5Stars card is prepared and linked to your business before it ships. Processing and estimated delivery details will be provided with your order confirmation or shipping notification.
Shipping
Cards ship to the shipping address you enter at checkout. Please double-check that address before paying — it is what we print on the label.
Tracking
When your order ships, tracking information may be provided where available in your shipping notification email.
Delivery
Your cards arrive ready to place. Set them where customers interact with your business and they will route taps to your Google listing.
Address corrections
If you spot a mistake in your address, email us as soon as possible. We can usually correct it before the order ships; once it is with the carrier we may not be able to change it.
Lost or delayed shipments
If your order has not arrived when you expected it, contact support with your order details and we will look into it with you.
Questions about a shipment? Contact support.